5djili Terms and Conditions for Philippine Players

By creating a 5djili account, logging into an existing account, making a deposit, placing a bet or wager, participating in a promotion, or otherwise accessing any part of the 5djili platform, you confirm that you have read these Terms in full and that you agree to be bound by them. Your acceptance is effective from the moment of any such action.

These Terms apply alongside any additional rules, policies, or guidelines published on the 5djili platform, including the Privacy Policy, Responsible Gaming Policy, and individual promotion terms. In the event of any conflict between these Terms and a specific promotion's terms, the more specific document takes precedence in relation to that promotion.

5djili reserves the right to update or amend these Terms at any time. Continued use of the platform after any amendment constitutes acceptance of the revised Terms. We will make reasonable efforts to notify registered players of material changes through a notice on the platform or by email to the registered address.

To access the full range of 5djili services, you must register a verified personal account. During registration, you are required to provide accurate, truthful, and complete information including your full legal name, date of birth, Philippine address, and valid contact details.

Each individual may hold only one registered account on 5djili. Creating duplicate, multiple, or shared accounts is strictly prohibited and may result in account suspension, forfeiture of funds, and permanent exclusion from the platform. This rule applies regardless of whether multiple accounts use different email addresses, payment methods, or device identifiers.

You are responsible for maintaining the security and confidentiality of your 5djili account credentials, including your password and any one-time verification codes (OTPs) received on your registered mobile number. Do not share your login details with any other person under any circumstances. 5djili will never ask for your password through any communication channel.

• Registration information must match your valid government-issued Philippine identification.
• Identity verification documents may be requested at any time to confirm account ownership.
• Providing false information during registration or verification is grounds for immediate account closure without refund.
• Account sharing between individuals — whether family members, friends, or any other parties — is not permitted.

5djili reserves the right to request additional verification at any point, including during withdrawal processing or if unusual account activity is detected. Failure to provide requested documentation within a reasonable timeframe may result in account access restrictions.

The 5djili platform is available exclusively to individuals who are at least 21 years of age. This is a firm, non-negotiable requirement. By registering an account, you confirm that you meet this age requirement and that it is lawful for you to access and use online betting and gaming services in your jurisdiction within the Philippines.

5djili conducts age verification as part of the account registration and ongoing compliance process. If at any point it is determined that a registered player is under the age of 21, the account will be closed immediately. Any funds remaining in the account following such a closure will be handled in accordance with applicable regulatory requirements, which may include return to the original payment source or retention pending further review.

Additionally, the following individuals are not permitted to register or maintain a 5djili account:

• Individuals currently registered on any self-exclusion list applicable to the 5djili platform.
• Employees of 5djili or its affiliated companies, including immediate family members residing at the same address.
• Individuals accessing the platform from jurisdictions where online betting is prohibited under applicable law.

All 5djili account balances, transactions, and displayed amounts are denominated in Philippine pesos (PHP). Supported deposit and withdrawal methods include GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet bank transfers, BDO, BPI, UnionBank online banking, and Visa or Mastercard cards. Payment method availability may vary based on your account status and verification level.

Deposits: Deposits must be made using a payment account registered in your own name. Third-party deposits — that is, payments funded from an account belonging to someone other than the registered 5djili account holder — are strictly prohibited. Minimum and maximum deposit amounts are displayed at the 5djili cashier at the time of each transaction. 5djili does not charge deposit processing fees, though your payment provider may have their own charges.

Withdrawals: Withdrawal requests are processed in the order received, subject to identity verification, bonus wagering requirement completion, and any applicable security review. 5djili reserves the right to request identity verification documents before processing any withdrawal. Withdrawal must be made to a payment method registered in the same name as the 5djili account. The platform does not release funds to third-party payment accounts under any circumstances.

• Processing times vary by payment method and may be affected by public holidays, peak periods, or security reviews.
• Minimum withdrawal amounts are displayed at the cashier and may differ by method.
• Bonus funds are subject to their own withdrawal conditions as stated in the applicable promotion terms.
• Deposits made in error cannot always be reversed. Contact 5djili support immediately if you deposit more than intended.

5djili offers promotions including welcome bonuses, reload offers, cashback, free bet allocations, and VIP-tier-exclusive rewards. All promotions are subject to their individual terms, which are published at the time the offer is made available. Claiming a promotion constitutes acceptance of those specific terms in addition to these general Terms and Conditions.

Wagering requirements: Most 5djili bonus offers require eligible wagering before bonus-derived funds can be withdrawn. The wagering requirement is stated as a multiplier applied to the bonus amount, the deposit amount, or both, depending on the promotion. Not all games contribute equally to wagering requirements — contribution rates are listed in the promotion terms.

Bonus restrictions: Unless a promotion's terms state otherwise, the maximum stake allowed while a bonus is active is stated per spin or per bet. Placing stakes above this limit while a bonus balance is present may result in forfeiture of the bonus and any winnings attributed to it.

• Bonuses may only be claimed once per eligible player unless the promotion explicitly states otherwise.
• Bonuses cannot be transferred between accounts or combined with other offers unless specified.
• 5djili reserves the right to withdraw or modify any promotion at any time. Changes will not affect bonuses already claimed and in active wagering.
• Suspected abuse of promotions, including through multiple accounts or coordinated betting, may result in forfeiture and account closure.
• All bonus amounts and resulting winnings are in Philippine pesos.

The following general rules apply to all sports betting activity on 5djili. Individual sport or market rules may supplement these general provisions where specified in the relevant betting market.

Bet placement: All bets placed through the 5djili platform are final once confirmed by the system. It is your responsibility to verify the details — selection, stake, market, and potential payout — before confirming. 5djili cannot accept bet cancellations or modifications after confirmation.

Odds and markets: 5djili displays odds at the time of bet placement. Odds may fluctuate before confirmation. In-play markets reflect real-time conditions, and your bet will be accepted at the odds shown at the moment of system confirmation.

Void bets: A bet may be declared void in circumstances including but not limited to: event cancellation, match abandonment before minimum playing time is completed, obvious pricing errors, or duplicate bet placement resulting from a technical fault. Voided bets are returned to your 5djili balance as stake credit.

• Minimum and maximum stake limits per market are displayed at bet placement and may vary by sport, event, and account tier.
• 5djili reserves the right to limit bet sizes or restrict market access for individual accounts based on internal risk assessment.
• Any bet placed on an event with an obvious or manifest pricing error may be voided or settled at the corrected odds.
• Winnings on settled bets are credited to your 5djili account balance in PHP and are available for withdrawal subject to any applicable conditions.

All casino games and jackpot slot titles available on 5djili are games of chance. Results are determined by certified random number generation (RNG) systems operated by the relevant game providers. 5djili does not control or influence individual game outcomes.

RTP (Return to Player) figures displayed in game information panels are theoretical long-term averages calculated across a very large number of rounds. They do not represent a guaranteed or likely return for any individual player, session, or deposit amount. Short-term results can and regularly do differ significantly from the stated theoretical percentage.

Jackpot prizes — whether fixed, standalone progressive, local progressive, or network progressive — are awarded in accordance with the rules of the specific game title. A jackpot meter represents a potential prize pool, not a pending or guaranteed payout. 5djili is not responsible for jackpot amounts displayed by game providers where network-wide progressive pools are involved.

• Stake eligibility for jackpot prizes varies by game. Check the game's information panel before wagering.
• Session winnings are credited to your 5djili account balance as they occur and are available in your transaction history.
• Game malfunctions, disconnections, or technical errors that prevent a round from completing will result in the stake being returned to your balance where possible. If round completion cannot be confirmed, the outcome will be investigated and resolved according to provider records.

The following activities are strictly prohibited on the 5djili platform. Engaging in any prohibited conduct may result in account suspension, permanent closure, forfeiture of account balance and pending winnings, and referral to relevant authorities where required by law.

• Multiple accounts: Registering or maintaining more than one account on 5djili, whether under the same or different personal details.
• Bonus abuse: Using multiple accounts, coordinated betting strategies, or any other method to exploit bonus offers or promotions beyond their intended purpose.
• Fraudulent payments: Using payment instruments, cards, wallets, or bank accounts that do not belong to you, or using accounts funded through fraudulent, stolen, or disputed transactions.
• Collusion: Coordinating with other players, operators, or third parties to gain an unfair advantage in any 5djili market or game.
• Arbitrage betting: Systematic exploitation of pricing discrepancies to guarantee profit regardless of outcome. 5djili reserves the right to void bets and close accounts where this is identified.
• Money laundering: Using the 5djili platform to move, layer, or integrate funds derived from illegal activity. 5djili is required by law to report suspicious transactions to relevant Philippine authorities.
• Technical manipulation: Attempting to interfere with, reverse-engineer, or exploit the 5djili platform, its software, or its providers' game systems.
• Underage gambling: Registering or using the platform while under the age of 21, or facilitating access for underage individuals.

Voluntary closure: You may request account closure at any time by contacting 5djili support. Before closure, any pending bets will be settled according to normal rules, and any withdrawable balance will be processed to your registered payment method after applicable checks. Bonus funds not yet meeting wagering requirements will be forfeited upon voluntary closure unless terms state otherwise.

Platform-initiated closure: 5djili reserves the right to suspend or close any account without prior notice in cases including but not limited to: breach of these Terms, suspected fraudulent activity, failure to complete identity verification, regulatory requirements, or receipt of a self-exclusion request. In the case of closure due to a breach of Terms, 5djili may retain account balances pending investigation and may ultimately forfeit them where prohibited conduct is confirmed.

Responsible gaming closure: Accounts closed through self-exclusion are subject to the Responsible Gaming Policy. Re-registration during an active self-exclusion period is prohibited and any account opened in breach of a self-exclusion will be closed and balances returned.

The 5djili VIP Club is a tiered loyalty programme available to eligible registered players. Participation is subject to these Terms and any additional VIP Club terms published on the platform. Key conditions include:

• Tier levels are determined by eligible cumulative wagering activity over defined qualifying periods. Thresholds are set by 5djili and are subject to change.
• Not all games or bet types contribute equally to VIP tier progression. Contribution rates are specified in the VIP Club terms.
• Tier maintenance requires sustained eligible activity. Accounts may be downgraded if activity falls below the maintenance threshold for a tier within the relevant review period.
• VIP benefits including cashback, withdrawal limits, and support access are subject to their own conditions as published in the VIP Club documentation.
• 5djili reserves the right to modify, suspend, or terminate the VIP Club programme, individual tier benefits, or a specific player's participation at any time. Where possible, reasonable notice will be provided for material changes.
• VIP benefits cannot be transferred to another account or exchanged for cash except through the cashback mechanism described in the VIP Club terms.

5djili is committed to providing a safe and responsible gaming environment. The following responsible gaming tools are available to all registered players directly within their 5djili account settings:

• Deposit limits: Daily, weekly, or monthly caps on PHP deposits. Once set, a reduction in limits takes effect immediately. An increase in limits is subject to a 24-hour cooling-off period before taking effect.
• Session timers: A defined duration for each gaming session after which the platform will prompt the player to take a break.
• Cooling-off periods: Temporary account access restrictions of 24 hours, 7 days, or other defined durations. During this period, the account cannot be used for betting or gaming.
• Self-exclusion: A longer-term account closure option. Requests are processed as quickly as possible and are enforceable at the platform level. Self-excluded players are encouraged to seek support from professional organisations.

5djili actively monitors accounts for signs of problematic gambling behaviour and may reach out to players or apply account restrictions where this is identified. Players who use responsible gaming tools will not be penalised in terms of VIP tier standing beyond the natural effect of reduced eligible activity.

5djili collects and processes personal data as described in the 5djili Privacy Policy. By registering an account, you consent to the collection and use of your personal information in accordance with that policy, which forms part of the agreement between you and 5djili.

Key data practices include:

• Personal information provided during registration is used for identity verification, account management, regulatory compliance, and — where you have opted in — promotional communications.
• Transaction data including deposit and withdrawal history is retained for regulatory and anti-money laundering compliance purposes.
• 5djili does not sell personal data to third parties for their own marketing purposes. Data may be shared with licensed service providers, payment processors, game providers, and regulatory bodies where required.
• You have the right to request access to the data 5djili holds about you. Requests should be submitted through the 5djili support contact address.

Full details of data handling, retention, and your rights as a data subject are in the 5djili Privacy Policy.

5djili provides its platform on an "as available" basis. While we make reasonable efforts to ensure continuous, accurate, and reliable service, we cannot guarantee uninterrupted access or error-free operation. 5djili's liability is limited to the extent permitted by applicable Philippine law. In particular:

• 5djili is not liable for losses arising from internet connectivity issues, device failures, or factors outside our control that prevent bet placement or game access.
• 5djili is not liable for losses suffered as a result of a player's gambling activity beyond the return of staked amounts in specifically defined circumstances (such as technical void events).
• 5djili is not responsible for the content, security, or actions of third-party payment providers, game software providers, or other external services integrated into the platform.
• Any liability of 5djili to you in connection with your account or use of the platform shall not exceed the account balance held at the time of the relevant event.

Nothing in these Terms excludes liability for death or personal injury caused by 5djili's negligence or for fraud or fraudulent misrepresentation.

5djili reserves the right to amend these Terms and Conditions at any time. When material changes are made, we will notify registered players through a notice posted on the platform and, where practicable, via the email address registered to your account. The effective date of any revised version will be displayed at the top of this page.

Continued use of the 5djili platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any changes, you should stop using the platform and close your account. Any bets or transactions entered into before the effective date of an amendment will be governed by the Terms in force at that time.

For any questions about these Terms, please contact the 5djili support team through the communication channels available in your registered account area. We aim to respond to all enquiries within a reasonable timeframe.